Teamwork
Project management built for client work and agencies
What it does
Teamwork.com is project management built specifically for client work, agencies and professional services firms that need to track billable time, project profitability, and client-facing deliverables in one place, not just internal task lists. Time tracking, milestones, and client billing are first-class features here in a way they aren't in general-purpose tools like Asana or Trello.
Free tier
Yes
Starts at
$6/mo
Setup
easy
Key features
Integrates with
Slack, HubSpot, QuickBooks, Zapier, Google Drive
Who this fits
- Marketing and creative agencies billing time against client projects
- Professional services firms (consulting, legal-adjacent, accounting-adjacent) needing profitability tracking per project
- Client-facing teams that need to share progress externally without exposing internal task chatter
Who it does NOT fit
- Internal-only teams with no billable-time or client-profitability need, this is overbuilt for that use case
- Budget-tight small teams planning to add integrations, the jump in cost when adding HubSpot or other key integrations can be steep, one reviewer reported their bill rising from £84 to over £300/month after adding integrations (Source: G2 reviewer, via WebSearch summary 2026)
- Teams that want transparent self-serve pricing at every tier, the top "Scale" tier has no visible pricing or self-serve signup, you have to go through a sales conversation to even see the number (Source: user reviews via WebSearch summary, 2026)
Pricing
Real gotchas
- Key integrations are tier-gated in a way that surprises budget-conscious teams: HubSpot and QuickBooks connections require the Grow/Accelerate tier, while Salesforce and NetSuite require the top Scale/Optimize tier, don't assume a mid-tier plan includes the integration a client actually needs, verify against the specific integration before quoting (Source: pricing analysis via WebSearch summary, 2026)
- Costs can escalate quickly once integrations and add-ons are layered on, small teams have reported the jump between tiers feels disproportionate to team size
- No visible pricing or self-serve upgrade path for the top Scale tier, expect to go through a sales call, which adds friction and delay if a client needs to scale up quickly
- The free tier's 2-project cap is genuinely limiting, most agencies outgrow it within the first month or two of real use
Integrations that matter
Otto’s take on this tool
Recommend Teamwork when the client is an agency or professional services firm that needs to track billable time and project profitability, not just tasks, this is Teamwork's real differentiator over Asana/ClickUp/Trello. Before recommending a tier, confirm which specific integrations the client needs (HubSpot/QuickBooks require Grow+, Salesforce requires Scale) so the quoted price reflects reality. If budget is the primary constraint and client billing isn't core to the pain point, ClickUp's free/lower tiers are usually the better starting recommendation.
Affiliate disclosure: if you sign up through the link above, Ottomately may earn a referral commission at no cost to you. We only feature tools we have actually used or vetted through our recommendation engine.Partnership: 20% recurring via Direct.
Editor's curated reviews
68 reviews across TrustPilot - avg 3.1/5Curated by Otto from TrustPilot public reviews (fetched 2026-08-31). Teamwork.com averages 3.1 across 68 TrustPilot reviews - a bimodal split (55% 5-star + 22% 1-star) where long-tenured client-services users praise it as an essential platform and detractors cluster around plan-limit surprises, data-export fees, and support responsiveness. G2 and Capterra were consulted for aggregate context but not directly cited here (source-access limits). Not user-submitted on Ottomately.
“Long time customer, 5+ years, of the Teamwork Desk product. We use this for our CS needs, for 4 staff members and 300 tickets a week.”
TrustPilot5.0/5“Teamwork allows me to track my tasks properly, as well as keep all records organized. Additionally, it makes the collaboration between teams smooth.”
TrustPilot5.0/5“I've been using it for ages and I love it! It's an essential platform for running my design business and the best part is my clients love using it.”
TrustPilot5.0/5“The inability to see pricing or sign up for the Scale plan directly from the website is a major red flag. Forcing potential customers to engage sales.”
TrustPilot2.0/5“Prices are pretty high. Support questions about features is disappointing. This is how it is supposed to work, or we will put your issue on the roadmap.”
TrustPilot2.0/5“We realised we would need the next plan up because the majority of our clients are on retainers. After configuring just TWO client projects, the limit was reached.”
TrustPilot1.0/5“There's no way to export your own data yourself. Instead, Teamwork tells you they'll do it for you, but it'll cost $500. That's ransom.”
TrustPilot1.0/5“Customer service is not good at all, initial response then zero support from the support team. Planned on Teamwork for our platforms in app support.”
TrustPilot1.0/5
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